Being a tech-based equipment facing some issue with these security devices are common, if you own a Eufy camera and you are not able to access its live feed or if it is showing the offline issue then you can opt the reset option after trying the other troubleshooting tips, reset is a sure solution to resolve camera related issues. If you want to know about how to reset Eufy camera then this blog will definitely be of some help.
Understand the reset requirement
- Camera is not functioning appropriately.
- Camera is indicating offline error.
- Wifi network issues or when you need to change wifi network.
- Glitches with app and camera.
- Changing of the camera location.
- Selling the camera to someone.
These points required the resetting because when there is no issue with the wifi network but still your camera is not accessing the live feed or sometimes when you change the camera location in that case too you have to reset your camera and you must execute the eufy camera setup again. if you are preparing to sell your camera then too you need to reset it to delete all the details and settings you have done according to your preferences so that the new user can use it as fresh device.
Process
Don’t rush to proceed the process as you know that it will eradicate all the data and settings, for that prepare yourself by having the backup file of the important data and note down the settings so that you can use them again after the process accomplishment. The procedure is simple and effective, you just need to push the button on the camera which you can find inside a tiny hole and there can be a name indicator for it too so that it can be easily visible to users. You can refer the customer guide book to spot the reset button place on your manoeuvre. Based on your camera model reset steps can be varied.
Soft reset or rebooting
Soft reset is also known as rebooting or restarting can be opted when there are minor connectivity issues, open the app chose the camera you want to reset, next you need to navigate the camera setting within the app and search for restart or reboot option then click and confirm, wait till the notification of confirmation of the process is received.
Hard reset
You have to choose this when soft reset won’t work. To get it done press the button in the camera labelled as reset with the help of some pin point object and hold it until the LEDs starts blinking, the camera will get restarted when the resetting is done, complete the initial setup, add device and wifi setup process and access the camera setting.
Reconfigure the setting
Open mysecurity eufylife app, add the camera through scanning or manual method, comprehend the wifi settings and in setting section adjust the settings including setting the motion detection, sensor enabling including it level adjustment, notification and alerts preferences. After this you can transfer the data from the back file including the recordings. Using a latest firmware version is required after this.
End thoughts
If the resetting of the camera won’t serve in your favour, then do not hesitate to reach for technical support help of ours.